Service Plumber Helper

*Service Plumber Helper – Come Grow With Paluska Plumbing!* *Paluska Plumbing, Inc. – Peoria, IL* *Job Type:* Full-Time *Pay:* Starting at $18.00-$20.00 per hour, with opportunities for increases based on milestones and performance. *Looking for More Than Just a Job?* At Paluska Plumbing, we're looking for a motivated, hardworking individual to join our service team as a *Service Plumber Helper*. You don't have to know everything about plumbing. We're willing to teach the right person! What we can't teach is a great attitude, strong work ethic, accountability, and the willingness to be part of a team. Our goal isn't just to train someone to do plumbing work. It's to develop someone who takes pride in their craftsmanship, treats customers the right way, and represents Paluska Plumbing with pride. *We're a customer-first service company, not a sales-first company.* We believe in educating customers, providing options, doing quality work, and building relationships that last. *What You'll Be Doing* As a Service Plumber Helper, you'll work alongside experienced service plumbers while learning the trade and the Paluska way of doing things. Your responsibilities will include: * Assisting service plumbers with residential and commercial plumbing calls. * Helping with plumbing repairs, installations, and maintenance. * Learning drain cleaning and proper equipment operation. * Preparing tools, materials, and equipment for daily jobs. * Keeping work areas, vehicles, and the shop clean and organized. * Learning how to properly communicate with customers. * Assisting with job photos, notes, and documentation. * Learning how to identify plumbing concerns and explain options to customers. * Taking initiative and looking for ways to help without always being asked. * Following company safety procedures and service standards. *The Paluska Way – Our Service Standards* We take pride in the entire customer experience, from the moment we arrive until the job is complete. As part of our team, you'll learn to: * Park on the street when appropriate and respect the customer's property. * Greet customers professionally and introduce yourself and your teammate. * Understand the job before starting work. * Review the scope of work and pricing with the customer before beginning. * Wear shoe covers and protect the customer's home. * Keep the work area clean and organized. * Communicate any changes or additional costs before proceeding. * Show the customer the completed work and explain what was done. * Take clear job photos and leave accurate notes. * Treat every customer's home as if it were your own. We believe that *doing the little things right is what separates a good plumbing company from a great one.* *Our Four Team Standards* These aren't just words on a wall. They're how we expect our team to show up every day. *1. Wear the P With Pride* Take pride in your appearance, your craftsmanship, your attitude, and the company you represent. *2. Be the Solution, Not the Problem* Take initiative, ask questions, own your mistakes, and help find solutions instead of making excuses. *3. Embrace Tough Situations* Not every day will be easy. We want people who are willing to learn, work through challenges, and step up when things get difficult. *4. Never Lose the Right Relationship* Treat customers, coworkers, and leadership with respect. Good relationships matter, even when conversations or situations are difficult. *Who We're Looking For* You might be a great fit if you: * Show up on time, ready to work. * Have a positive attitude and enjoy being part of a team. * Are dependable and take responsibility for your actions. * Are willing to get dirty and put in a hard day's work. * Can take constructive feedback without getting defensive. * Are comfortable communicating with customers. * Pay attention to details and take pride in doing things correctly. * Are willing to learn from experienced plumbers. * Understand that some days may be longer or more challenging than others. * Want to build a career, not just collect a paycheck. *Plumbing experience is a plus, but the right attitude and work ethic are more important.* *Benefits* * Health insurance * 401(k) * Dental and vision reimbursement * Hands-on training with experienced plumbers * Opportunities for professional development * A team-oriented work environment *Why Paluska Plumbing?* We're proud of the reputation we've built and the people who have helped build it. We work hard, help each other, hold each other accountable, and have fun along the way. We don't expect perfection. We expect effort, honesty, improvement, and pride in your work. *If you're someone who wants to learn a trade, work with a great team, and take pride in the company you represent, we'd love to hear from you!* *Apply today and tell us why you'd be a great fit for Paluska Plumbing!* Pay: $18.00 - $20.00 per hour Benefits: * 401(k) 4% Match * Health insurance * Paid time off * Paid training * Profit sharing Work Location: In person